The Bosses:
Need no introduction really however a little background info....
Prior to opening Bradshaw Farnham and Lea Rob and Paul had varying backgrounds with a common interest in investing in property dating back to their days of playing rugby together in their early 20’s.
Paul was a Director of one of the UK’s leading estate agency chains and worked within the relocation and retirement sector, managing to build and grow businesses in each sector.
Rob’s background was in technology and software sales eventually being CEO for two fast growing global businesses that culminated in trade sales, before starting BFL Rob was the CEO of a major regional law firm.
Their desire in starting BFL was to grow a business that delivered great customer service in an area they are passionate about.
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Rob Farnham
Chief Executive
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Paul Lea
Chairman
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Ball Percival Sales offices:
Ainsdale
Ball & Percival Ainsdale office is a dedicated Estate Agency sales office, situated within the heart of Ainsdale Village. Ainsdale has become an increasingly popular choice for a number of different buyer types, with public transport links to Liverpool and Southport, a number of primary schools and a wide range of local shops, wine bars and restaurant creating the ideal location for buyers to create their new home! The office is situated upon the main road through Ainsdale, with a sales team that consists of Martin, Caroline and Joan. The team concentrates solely on the Ainsdale area, and have seen in 2014 a dramatic increase in the volume of sales agreed, along with a survey and solicitor instructions far higher than previously seen from the office. The office continues to go from strength to strength, with hopes high for the remainder of 2014 and beyond!
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Martin Hawksworth
Branch Manager
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Joan O'Shaughnessy
Sales Negotiator
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Caroline Buck
Sales Negotiator
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Southport
As Southport most established and longest standing Estate Agents, Ball & Percival is the most prominent and historic agent in the town, with an over 100 years history, happy client’s and successful sales. It is now our job to continue to good work from our predecessors and offer an outstanding customer experience to continue out iconic brand and continue moving the company forward.
Here at Southport we offer everything under one roof. On the ground floor of our large office we have the sales team which is led by Danny Withall as Branch Manager.
Vicki Burton is Sales Manager with a fantastic sales team made up of Kate Mee as Senior Sales Negotiator with Kirsty Garton, Claudine Farrell & Debbie Pendleton making up the rest of the team as Sales Negotiators. Also within the office we have Russell Hodgson and Peter Linstead who are our Property Advisors. Our lettings team is also based on the ground floor expertly looked after by Claire Metcalfe & Sue Reynolds.
On the first floor we offer mortgage advice through Barrons Financial Solutions with Sean Whalen & Dave Barron looking after our cases. We also have our Property Management Team led by Amanda Richards with Stacey Whitham, with their offices alongside the Block Management Team led by Brian Phillips with Kim Hunter.
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Danny Withall
Branch Manager
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Vicki Burton
Sales Manager
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Kate Mee
Senior Sales Negotiator
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Claudine Farrell
Sales Negotiator
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Debbie Pendleton
Sales Negotiator
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Kirsty Garton
Sales Negotiator
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Stacey Witham
Administrator
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Russell Hodgson
Property Advisor |
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Peter Linstead
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Ball & Percival Lettings office (based in Southport):
Ball & Percival Lettings Department ... What do we do?
Starting at the valuation stage we attend properties to offer rental appraisal and discuss our Management services. We prepare advertisements and marketing to encourage landlords to use our service, promoting experienced team and professional service. On instruction we return to prepare details for marketing, and enter these on the computer system so we have a record and photographs of the property details for advertising.
We have a database of clients/tenants looking for properties which is kept up to date and active clients are alerted to the new properties as they come to the market. We receive a constant flow of enquiries via phone, email, internet (Rightmove) and footfall into the office.
We accompany all viewings and discuss feedback and applications with the Landlords, completing full reference checks via Let Alliance on approved applicants. We prepare contracts and instruct works required including Statements of Condition and Gas & Electric safety checks and improvements as required. Finally we sign contracts and complete all necessary paperwork with the tenant on move in, taking funds for rent and deposit, recording payments received and registering with correct protection system. All move-ins are followed up to ensure the move was successful and initial issues dealt with before file is passed to Management department.
Ball & Percival Lettings Department ……what don’t we do?
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Clare Metcalfe
Lettings Manager
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Sue Reynolds
Lettings Negotiator
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Bradshaw Farnham & Lea:
Bebington
The Bebington office is a double fronted branch in the centre of Bebington Village. There are 5 staff members Adam, Sue, Nikki, Charlotte and John. This is a fairly new team and has only been together coming on 12 months. Within the 12 months the branch has grown and turned our stock level around to hold market share in our local town. With many of our competitors being well established and 3 of these agents working in the Bebington Village for over 20 years, this in an achievement we hold in high regard. As a branch we are striving to dominate the town and become the agent of choice. As a team we have achieved great results in both sales and rentals in such a short period and are very much looking forward to bringing in some great results.
As a branch teamwork plays a large part in bringing about success however there are certain jobs that require individual skills. Adam is the Branch Manager and has over 10 years of experience; his role is to make sure our targets and the goals that we set in branch are met. Along with this he also values properties and brings new properties to the market. Sue has the most experience working in the Bebington office coming to the company undertaking the role of an administrator. Sue was noticed for her professionalism and her ability to create a sale, she soon earned the responsibility to become a sales negotiator. Charlotte is the youngest member of our team and has excelled since she has joined Bradshaw Farnham & Lea. Joining the company with little experience she has taken to the roll like a duck to water. Charlotte’s excellent communication skills in creating viewings and negotiating deals and also her willingness to learn has given her the opportunity to progress , Charlotte now looks after our sales pipeline and is an influential figure in making sure our branch reaches its goal. Nikki is the newest member of the team and like Charlotte, Nikki came to the company with no experience in the housing market but has found her niche. Nikki is front of house and her attention to detail to find clients their perfect home is something that impresses each week. Nikki was actually selling her property through Bradshaw Farnham & Lea and her personality stood out that much, we made sure we didn’t miss an opportunity to bring such a bubbly person on board. John “Mr Helpful” Coleman is the mortgage advisor in the branch. John’s experience and daily help gives us more and more confidence gaining appointments for the branch. John’s strength is making sure we have limited missed opportunities so we can gain the most out of our business.
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Adam Hellon
Branch Manager
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Sue Gudgeon
Sales Negotiator
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Charlotte Dunn
Sales Negotiator / Progressor
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Nikki Guttridge
Sales Negotiator
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John Coleman
Mortgage Advisor (BFL Mortgages)
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Bromborough
The Bromborough office is a compact two floor branch located on Allport Lane Bromborough Village located directly opposite from the nationally famous Muffs Family Butchers know for its prize winning sausages. The branch is sandwiched between Bebington and Childer Thornton close to the River Mersey. It is a pleasant leafy residential area with a smattering of commercial developments and is close to Eastham Ferry and the M53 motorway and has many popular schools and leisure facilities. Covering the areas of Bromborough, Eastham, Raby Mere and Willaston this is a fiercely fought patch with five agents all within a stone’s throw of each other. The branch is run by Simon Paul Skinner enjoying his eighth year with the company Simon has worked in the industry for over fifteen years, with experience in multiple areas of the business and an enviable reputation for being proactive. Adam Hellon oversees things and carries out the bulk of the market appraisals and property listing. Jan Sherlock has worked in the industry since the late eighties and has experienced most of what it can throw at you and is well respected with a depth of local knowledge. The Bromborough team are an organised close knit unit and are focused and committed to delivering high levels of customer service with many of their clients coming from recommendation in a small and competitive location.
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Adam Hellon
Branch Manager
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Simon Paul Skinner
Assistant Manager
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Janet Sherlock
Sales Negotiator
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Heswall
The sales office covers a wide area from CH60 – CH61 and also Neston, Parkgate, Willaston and Thornton Hough, we also have a very active rental department within the office. Our day is very varied as we have a regular stream of clients coming into the office and also telephone calls constantly, we handle the sales through from arranging a viewing to handing the keys over once the sales are completed. We also have a mortgage department in house, solicitors and surveyors.
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Daniel Lee
Branch Manager
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Liz Finn
Sales Negotiator
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Julie Smith
Sales Negotiator
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Jack McEwan
Sales Negotiator
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Anne Robinson
Sales Negotiator
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Dominic Barnes
Sales Negotiator |
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Ellie Collins - Jones
Property Advisor
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Andrea Jones
Administrator
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Nick Wild
Viewing Representative
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Jackie Williams
Mortgage Advisor
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Moreton
Sam is the recently appointed branch manager at Moreton and her main duties include the day to day running of the branch, devising and implementing marketing strategies to gain new business and overseeing everything to ensure it runs smoothly.
Dave is the Valuer at the branch and his primary objective is to go out and get the houses on!
John’s role in the office ranges from progressing sales to property write ups and everything in between. His main focus is sales progression and works diligently to make sure that the sales are going smoothly and any problems are sorted quickly. John also looks after all the lettings activity for the branch.
Ellie’s responsible for typing up new properties and getting them to market, managing all the property files making sure all the client correspondence is up to date. She also plays a part in supporting the team as a sales negotiator, booking and attending viewings.
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Samantha Clothier
Branch Manager
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Dave McNeil
Valuer
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John Ball
Sales Progressor
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Ellie Newby
Sales Negotiator
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Prenton
Prenton office was acquired by Bradshaw Farnham & Lea back in July 2008 from the Countrywide Group (Beresford Adams). It initially only comprised of a Sales Department but shortly after life began for the now very successful East Wirral Lettings Department.
The office is now situated in a prominent corner position, on the busy Woodchurch Road in Prenton, having been re-located there from a larger building on the same road which was completely destroyed by fire back in 2009 (not started by our goodselves we must add !)
There is never a dull moment in our busy open plan Prenton Office which covers the Birkenhead, Prenton, Oxton, Claughton and surrounding areas, as well as being the base for our East Wirral Lettings.
Variety is the spice of life in Sales, which covers a diverse mix of property from &50,000 for investor and first time buyer homes to half a million pound plus dwellings. The sales team is successfully run by Branch Manager Carol Flavell, Assistant Manager James Constables and Sales Negotiators Andrew Furness and Sue Franklin - not forgetting our accompanied viewer Mike Taverner.
Our lettings team is headed by Lettings Manager Lindsey Green who is aided by Lisa Kirk and Tracy Brown.
Team Prenton have a strong work ethic with a “all hands on deck!” approach.
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Carol Flavell
Branch Manager
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James Constable
Assistant Manager
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Andy Furness
Sales Negotiator
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Sue Franklin
Sales Negotiator
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Jackie Williams
Mortgage Advisor
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West Kirby
The Wirral Flagship sales office at 18 The Crescent West Kirby occupies a prime corner position within this busy and bustling seaside town. Technically the second BFL office to open, Hoylake being the very first back in 2003 (since closed), the building is home to the West Kirby sales team which includes Les Skelly, Lynne Roberts, Laura Jones, Del Wilden, Annie Evans, Jenny Cowan, Guy Roberts and Marie Gerard as Vendor Liaison, (based in Moreton office) and Sonia and Claire Anderson valuing with Christine Davies on admin completing the team. The branch holds a distinctive presence within the town and consistently holds on to a healthy 1st or very seldom a second place within the local market share (according to rightmove stats).
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Sonia Mumford-Roach
Area Director
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Claire Anderson
Associate Valuer
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Lesley Skelly
Senior Sales Negotiator
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Lynne Roberts
Senior Sales Advisor
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Del Willden
Sales Advisor
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Laura Jones
Sales Advisor
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Annie Evans
Sales Negotiator
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Jenny Cowan
Sales Manager
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Guy Roberts
Sales Co-Ordinator
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Christine Davies
Administrator
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Marie Gerrard
Vendor Liaison
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Bradshaw Farnham & Lea Lettings offices:
Bfl Lettings have a total of 9 member of staff working between our 2 lettings offices in Prenton and West Kirby. The offices cover the whole of the Wirral and are supported by our other satellite offices. The department is run by Joe Bindley who is supported by Lindsey Green and Jessica Graham. There are a total of 4 lettings co-ordinators as well as our own property inspector and accounts department admin.
In Prenton and West Kirby the staff cover all aspects of Lettings from the early stages of the process from viewings and referencing to managing repairs, arrears and where necessary attending court and evictions. Our offices are members of ARLA, the tenancy deposit scheme and the Deposit protection service to ensure a high level of service.
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Joe Bindley
Head of Lettings
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Jessica Graham
West Kirby Lettings Manager
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Carla Zammit
West Kirby Lettings Co-ordinator
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Joanne Greene
Accounts Department
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Lindsey Green
Prenton Lettings Manager
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Lisa Kirk
Prenton Lettings Co-ordinator
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Tracy Brown
Prenton Lettings Co-ordinator
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Venmore Sales offices:
Allerton
Allerton office of Venmore has a large sales department and cover the majority of South Liverpool for selling properties on there is also a lettings team in Allerton again we have a database of tenants that we find suitable properties for.
We relocated our Allerton Road office in April to a stunning new premise, it's the most competitive property high street on the North West with over 20 agents on the same road, it's also the biggest. Our goal since moving is to grow the stock levels and to get to position of being at least third in market share, were building a team to match our ambitions.
We have HLS upstairs offering conveyancing and surveys. We also have a property management department dealing with repairs and landlords and tenants.
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Rachel Tottey
Branch Manager
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Phil Roberts
Residential Sales Valuer
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Mark Russel
Sales Negotiator / Valuer
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Sue Reynolds
Sales Negotiator
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Kate Latham
Sales Negotiator / Valuer
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Sam McConnell
Sales Negotiator
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Jenny Gennis
Administrator
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Liam O'Brien
Mortgage Advisor
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City
City Centre Sales department, staffed by Val Hodgson, Paul Keegan and Jo Hudson. Main contacts we speak with are Vendors, Purchasers, Tenants and Solicitors.
Steps involved in marketing a property for sale:
• Book appointment with vendor, take as much information about property
• prepare a marketing report with comparable evidence of similar properties currently available for sale by checking Rightmove website and check Land Registry database for similar property which have actually sold
• visit property, meet owner or tenant, discuss their requirements in terms of sale prospects, timescale, condition of property, i.e. does it need updating, any particular requirements, any issues relating to marketing property for sale, e.g. is it a matrimonial (divorce) situation
• Take measurements and description of property, take photographs, prepare a floorplan
• Obtain signed contract from vendor, vendors i.d. documents and payment for EPC if none already arranged.
• Type sales particulars onto Dezrez and send to vendor to approve
• Arrange press advertising
• Order For Sale board if applicable
• Match property with applicants on database and ring them to encourage viewings
• Gather applicants for database, identify cross selling opportunites for other departments, i.e. solicitors, surveys, mortgages, auctions, letting and management,
• When acceptable offer received for property, instruct Solicitors to commence conveyance process, liaise with all parties throughout sale process to exchange of contracts
Answer as many phone calls as possible in the meantime and divert to correct department where necessary.
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Joanne Hudson
Branch Manager
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Val Hodgson
Sales Manager
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Paul Keggin
Sales Consultant
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Liam O'Brien
Mortgage Advisor
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Venmore Lettings office:
Our dedicated team of Lettings experts are on hand in both our City Centre and Allerton offices to cover all aspects of enquiries from potential landlords and tenants alike. Valuations and property acquisition are carried out by Hayley across both branches and our team of negotiators work tirelessly to secure tenants as quickly as possible - most cases within 14 days!!! Our Co-ordinators are on hand to ensure new tenants comply with all referencing criteria and oversee the moving in process from start to finish. All of our properties that are available for rent are showcased on our website and the team are always on hand to help with any queries!
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Hayley Davies
Lettings Manager (City & Allerton)
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Jade Hughes
City Lettings Team Leader
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Lauren Hayes
City Lettings Negotiator
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Jenny Peake
City Lettings Negotiator
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Sean Eakins
City Lettings Co-ordinator
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Gail Hines
Allerton Lettings Negotiator
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Natalie Warnock
Allerton Lettings Negotiator
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Pam McConnell
Allerton Lettings Co-ordinator
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Venmore Property Management:
Our knowledge of property management is second to none.
The services we can offer outside or let only clients are listed below;
• Repair and legislation advice
• Landlord insurance for buildings and contents, we can even insure your own home
• Tenancy agreements
• Inventories
• Holding of deposits
• Deposit dispute advice
• Preparation and service of eviction notices
• Court document preparation for court
• Attendance
• Repair legislation advice
• Property inspections
• Ground rent and chief rent management
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Darren Kay
Head of Residential Lettings & Property Management
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Sarah Brown
Manager
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Linda Morrison
Tenancy Supervisor
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Lynsey Blackburn
Tenancy Supervisor
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Loraine Craig
Tenancy Supervisor
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Leanne Hayden
Tenancy Supervisor
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Amanda Richards
Tenancy Supervisor (based in Southport)
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Carolyn Boyd
Tenancy Supervisor (based in Allerton)
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Jennifer Williams
Senior Property Administrator
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Katy Joyce
Property Administrator
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Katrina Kilshaw
Property Administrator
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Kyle Anderson
Rent Collector
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Daniel Brookfield
Rent Collector
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Lynsey McKie
Preperty Inspector
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Ian Bowers
Property Inspector
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Alastair Macnab
Property Inspector
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Faye Allen
Property Inspector
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Miles Thomas
Property Inspector (based in Southport)
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Norman Hartley
Venmore Property Maintenance
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Venmore Block Management:
Block Management involves all aspects relating to the common parts of blocks of flats, or gated Estates, and which includes garden and parking areas, boundaries, entrances, hall, stairs and landings, lifts, etc.. We ensure that, within the constraints of sufficient funds being made available by flat-owners, all areas are kept clean and tidy, and well decorated and properly maintained. We are also responsible for ensuring that all Health and Safety, Fire, Asbestos and other legislation is complied with at all times, and for enforcing covenants in leases relating to noise, disturbance, tripping hazards in common parts and the like. Much of Kim's time is spent liaising with owners on leaks from flat to flat, and utility companies, also advising management company Directors on their responsibilities and forward budgeting to ensure sufficient funds will be available for any planned work or large annual bills, such as Insurance.
Brian has also carried out a number of RTM (Right to Manage) take-overs as well as representing disgruntled flat-owners at Leasehold Valuation Tribunals (now re-named First Tier Property Tribunal). Extensive legal knowledge on these subjects is available should any clients wish to challenge Service Charge levels or competency of Managers.
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Brian Phillips
Block Management Director
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Kim Hunter
Block Management Administrator
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Venmore Auctions:
We hold 6 property auctions a year in the fantastic surroundings of the council chambers in Liverpool Town Hall selling a mixture of residential properties, commercial properties and land. We have sold an average of over 90% of lots offered over the past 18 months which is the best figures for any auction house in the north west.
The advantages of selling at auction are certainty of sale, once the hammer falls the property is sold and a contract entered into there and then. The price attained is market driven and for certain types of property can result in the vendor attaining a higher price then would have been achieved through the open market agency route. Speed of the sale process - completion takes place 4 weeks from the date of auction.
Typical auction properties include tenanted properties, houses that require refurbishment/repair, properties that are not mortgageable for any reason (this could be because of condition or problems with a lease), commercial properties and land.
Standard fees to sell at auction are an entry fee of &200+ vat with commission on sale of 2%+ vat with a minimum fee of &1,500+ vat but these fees are negotiable if necessary. Legal fees are cheap at auction with a typical sale costing just &295+ vat to the vendor and we can arrange this on a no sale no fee basis.
Any questions please call either myself or one of my very helpful team - Ronan, Helen, Ashleigh or Kate on 0151 236 6746.
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Geoff Guest
Auction Director
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Ronan Connelly
Auction Sales Manager
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Helen Wilson
Auction Co-ordinator
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Ashleigh Moore
Auction Co-ordinator
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Katie Myers
Business Development Manager
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Venmore Commercial:
The commercial department consists of Tim Garnett, Gemma Worthington and Malcolm Irving, and ably assisted by Julie Ruddock. We specialise in all aspects of commercial property, development and investments.
We sell, lease, value and acquire. Sectors include offices, industrial, retail, student/ residential portfolios and development opportunities. We also manage commercial property and handle landlord and tenant work including lease renewals, rent reviews and arbitration work.
Tim Garnett has over 11 years experience in commercial agency within the Merseyside region; previously working for CBRE and Matthews and Goodman. Malcolm Irving has vast experience; previously a senior partner at Irving Rice. Gemma Worthington has a background in residential agency and business sales.
We have a strong team with a rapidly growing market share. If any staff member has a query over any aspect of the above or is aware of any opportunities we’d be delighted to help.
An example of what we do....
Venmore Commercial has recently been instructed to act on behalf of Alder Hey Trust to acquire a headquarters building for the CAMHS department. We have recently undertaken a search of the market identifying opportunities providing 9000 – 14000 sq ft and presented options to staff and patients. Over the course of the next few months we will be undertaking a space planning exercise, negotiate terms on preferred options and assist in the relocation. Commercial Agency also cross sold services of the valuation team to value their portfolio identified for disposal. Commercial Agency is likely to sell this portfolio once relocated.
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Tim Garnett
Head of Commercial Agency
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Gemma Worthington
Commercial Negotiator
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Malcolm Irving
Commercial Management - Landlord & Tenants
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Julie Ruddock
Administrator
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Venmore Surveys:
We undertake Surveys for our own clients, Lenders and also private clients. We offer Basic Valuations ( sually for Matrimonial or Probate), Home Condition reports, homebuyer reports and Building Surveys.
We do not do structural surveys but we have someone we refer to for these.
Michael and Jon are the Surveyors and Pauline and Julie type up the reports.
All work to go through to Maria.
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Maria Barrigan
Business Development Director
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Pauline Blackman
Administrator
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Julie Ruddock
Administrator
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Jonathan Wright
Surveyor
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Mike Devine
Surveyor
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Home Legal Services:
We run a Panel of Solicitors for both our branch network and other Estate Agents / Mortgage Brokers in the North west, we offer a no completion no fee service with online case reports and text message updates.
We have a Panel which covers Merseyside, Manchester, Cumbria, Lancashire, Yorkshire.
Refer a friend and receive a &100 discount for them.
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Maria Barrigan
Business Developmet Director
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Emma Sharpe
Accounts Manager - HLS
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Alison Proctor
Accounts Manager - HLS
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BFL Mortgages:
BFL Mortgages trades as Bradshaw Farnham & Lea Mortgage Services and Venmore Mortgage Services.
We offer independent mortgage advice so we can source the market to find the best mortgage for the clients situation. Many clients feel their own bank is the best place to start. This limits the client to only one lender where as we deal with the whole of the market.
Due to us being a key account we do get access to exclusive deals so often we can get the client a better mortgage from their own bank than the bank can offer them direct.
All of our advisers are hugely experienced and qualified. We look to go the extra mile and really make sure that the client fully understands the process.
Our advisers work out of office hours and also on Saturdays.
Unlike most independent advisers we do not charge a fee for our advice.
Our service can only be matched but not beaten!
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Andy Neville
BFL Mortgage Director
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Jane Neville
Compliance
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John Coleman
Mortgage Adviser
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Liam O'Brien
Mortgage Adviser
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Jackie Williams
Mortgage Adviser
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Accounts Dept:
1. Office accounts for the 3 companies – Auction, Estates and Property Management and also HLS1 and HLS2. Maintaining the company accounts, banking fees, paying suppliers and expenses. Recording and controlling sales and purchases, bank reconciliations and providing monthly management information.
2. HR support and payroll facility.
3. Maintaining the BFL Property Management Client account – includes posting transactions, paying clients & suppliers, issuing monthly statements, responding to queries and maintaining the client bank account.
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Alison Walker
Accountant
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Jean McDonald
Company Book Keeper
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Dave Hewitt
Accountant - Client Account
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Jean Tartt
Administrator - Client Account
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Amy Abraham
Assistant Accountant
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Kate Smith
Project Manager
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My role is quite varied and every day brings something new. In terms of day to day activity – I support the branches across all brands with anything they need regarding marketing campaigns, try and help solve any issues they are experiencing with our software / phone systems.
I assist in the implementation of our larger projects, for example the setting up of Moneypenny and the start of our Property Newspaper. I also collate all the content from our branches and compile the company newsletter.
** Hopefully that's everyone but seeing as our numbers increase daily... Errors & Omissions Excepted!!**